# Guidance on enforcement requests Overview This guidance describes the standard processes and requirements of authorized law enforcement agencies and government departments in submitting requests for user data, transaction records or other relevant information to EXBIT. EXBIT reserves the right to update the present guidelines from time to time in the light of actual circumstances. Subject to the applicable laws and regulations, EXBIT is committed to: Cooperate with legitimate law enforcement requests While protecting the privacy and data security of users All enforcement requests (hereinafter referred to as “law enforcement requests”) will: Review on a case-by-case basis Treatment is based on: User Protocol Privacy statements Internal compliance policy Applicable laws and regulations All enforcement requests must meet the following conditions: Submitted in English Send to specified mailbox The following requests will be inadmissible: Submitted by non-law enforcement agencies Not sent to specified mailbox 2 Content requirements of the request To facilitate the review of your request, please ensure that the submission is complete, including the following information: (a) Certification of law enforcement qualifications The following information is required: Communication using official government mailboxes (with government domain names) Case or investigation number Legal legal documents (e.g. court orders, summonses, search warrants, etc.) Name, contact information and law enforcement documentation of the person requesting the request Authorisation of documentation certifying the right to make a request on behalf of the relevant law enforcement agency (b) Information on cases Please provide a complete background of the case, including but not limited to: Timeline description of the case Information on suspects Victim profile Transaction Information To provide: The wallet address involved TXID Amount of transactions and currency Network of block chains used Please provide in copyable format (e. g. dock, txt, xls or pdf) It also states: How to confirm that the transaction is related to the EXBIT Platform User Information If available, please provide: User Name UID Registered mobile number Mailbox Address ID information It also needs to be made available in replicable format Additional information Any other information that may assist in understanding the circumstances of the case. (c) Content of requests and specific measures Please specify the content of the request in the message theme, for example: Data Call Accounts freeze Treatment of assets Information disclosure requests It is clear that: Target users (e.g. user name, mailbox, wallet address, etc.) Type of data requested (e.g. registration information, transaction records, IP logs, etc.) Time frame of request Other measures If necessary: Freezing of accounts Seizure of assets Please provide: Relevant legal documents (court orders, etc.) Description of the duration of the freeze Without an indication of the duration of the freeze, EXBIT may by default freeze 30 days. (d) Form requirements for requests The following shall be inadmissible: Requests for non-English (certification of English translation required) Data not copyable format Unsigned or unsealed Non-acceptance of electronic signature or electronic seal 1\. Method of submission of requests All compliance enforcement requests should be sent to: Please ensure that: Complete content Format specifications Annex All Time for processing Subject to the requirements of article 2: General request processing time: 15-20 working days EXBIT Reservations: Request for additional information Extension of processing time Complex cases or large-scale requests may require longer processing. 2\. Urgent requests In case of an emergency (where there is an immediate risk), law enforcement agencies may submit an urgent request. Requests: Email title indicates “Emergency” Send to specified mailbox EXBIT will give priority to this category of requests. Requests submitted by non-law enforcement agencies (such as individuals or lawyers): Failure to do so should result in contact with local law enforcement agencies. 3\. User privacy protection EXBIT gives high priority to user privacy and discloses information only if: Legally explicit requirements Legal enforcement requests EXBIT will comply with all laws and regulations relating to data protection and privacy. International law enforcement requests For cross-border enforcement requests, EXBIT may require: Mutual Legal Assistance Agreements (MLAT) International cooperation documents All international requests are subject to: Local law International treaties 4\. User announcement Where confidentiality is not expressly required by law: EX Possible notification to relevant users prior to data disclosure If the law enforcement agencies require confidentiality, they need to provide: Clear legal basis Statements of exemption The content of these guidelines does not constitute: Automatic consent to any enforcement request Recognition of any jurisdiction All requests will be independently assessed on a case-by-case basis. The following rights are reserved: Challenges to jurisdiction Adoption of legal measures Defending their legitimate rights and interests --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://exbit-1.gitbook.io/exbit-docs/help-center/ying-wen/exbit-help-center/compliance/guidance-on-enforcement-requests.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.