# 联系客服

如果您在使用 EXBIT过程中遇到账户、充值、提现、交易、安全等相关问题，可通过 EXBIT官方客服渠道寻求帮助。\
为提升处理效率，建议您在提交问题时尽量准备完整资料，例如：\
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问题描述\
相关截图\
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资料越完整，平台越能更快协助您定位并处理问题。


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://exbit-1.gitbook.io/exbit-docs/zhong-wen/exbit-bang-zhu-zhong-xin/bang-zhu/lian-xi-ke-fu.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
